Customer Relation Management (CRM) System:
You should setup a CRM system as soon as you can afford it. Because CRM system can help you streamline all other systems to capture & nurture more leads, close more business, get more testimonies and manage leads/customers on any social media channel, and maintain high net-promoter score by satisfying more customers.
CRM also acts as a hub & bridge to all your internal and external biz systems. Any cloud based standard or AI enabled CRM system such as Salesforce, MS DynamicCRM, or coming soon FREE MaxmentCRM-AI can be used to setup a CRM system.